Last updated: October 1, 2015
2. Protected Health Information: Collection, Use and Disclosure
3. Other Information: Collection
We collect information about you (“Personal Information”) when you visit the Site, using the following methods:
First, whenever you provide information to us voluntarily using the Site, such as when you complete and submit a form located on the Site to us through the Site, we collect the information you provide to us.
Second, we may use “cookies” to collect information, as described further in Section 3(b) below.
In addition to any information you voluntarily provide to us, we may collect the following information fields from you based on your visiting the Site:
Browser user agent string (this is information that your web browser automatically sends to us so that we can format the Site properly based on your device type and browser version)
Date and time of your login
Any third party websites that referred you to us.
A cookie is a small file that we place on your computer. The Site uses session cookies, which contain information that helps make certain features of the Site available to you and to help us track your use of the Site. By changing the options of your web browser, you can instruct it to accept all cookies, block certain cookies, require your permission before placing a cookie on your computer, or to block all cookies from being placed on your computer. However, please note that if you block cookies from the Site, you may not be able to use all of the functionality that is available on this Site.
(c) Email Addresses
If you provide your email address to us, we may send email to you at that address. We may also provide that email address to our third-party vendors that help us with email correspondence, for the purpose of helping us send such email to you. If you click on a link in an email we send, we may elect to redirect you to a third-party vendor’s servers to register the link, and your clicking on the link may indicate to a third-party vendor and/or to us that you have clicked the link to visit the linked website.
4. Non-PHI Information: Use and Disclosure
We will not sell or share the Personal Information you provide to us with people and entities that are not affiliated with us except as described in the remainder of this Section 4, including for the following purposes:
(a) To respond to your requests for information from us, our vendors, or affiliates;
(b) To improve the Site and its functionality;
(c) To provide you with information regarding the products and services we provide;
(d) To investigate and respond to allegations that the Site violates the rights of third parties (including without limitation, third parties’ intellectual property or other proprietary rights, rights of confidentiality, or rights of privacy);
(e) To investigate and take action to prevent or respond to any violations of the Terms, illegality, fraud, or to prevent
(f) To comply with applicable law, court orders, subpoenas, or other legal requirements, or to help Stanford Health Care Advantage and its affiliates exercise or establish its or their rights under the law, or defend themselves against legal claims;
(g) In connection with any sale, transfer, or sharing of our assets with a third party in connection with a sale of assets, reorganization, merger or acquisition event, or in the event of a bankruptcy.
In addition to the foregoing, we may share information that does not specifically contain your Personal Information, but instead aggregated information (non-personally-identifiable information such as log data) with third parties for demographic profiling, industry analysis, and other purposes.
We may engage the services of third parties to help us provide the Site and related functionality to you. Those third parties will have access to your Personal Information only to the extent needed to perform those activities on behalf of us, and are obligated not to use or disclose it for any other purpose.
5. How We Respond to “Do Not Track” Signals
Certain web browsers have “Do Not Track” or similar settings, which allow you to tell the websites you visit that you do not want your activities on such websites tracked. Currently, the Site does not respond to “Do Not Track” or similar settings, so your activities on the Site will be tracked regardless of your browser settings.
6. Security of Transmissions
We use a variety of methods designed to protect the information you provide to us through the Site from unauthorized access, use and disclosure. However, communications over the Internet cannot be guaranteed to be absolutely secure, and we cannot guarantee the absolute confidentiality of any information you provide to us through the Site.
7. Storage of Data
Please note that the Personal Information you provide in connection with the Site may be stored on computers that are located outside of the state/province, country, or other jurisdiction in which you reside; and that the laws in such places may not be as protective of the privacy of your Personal Information as the laws in your home jurisdiction. Your provision of information to us constitutes your agreement to our transferring, processing, and storing such Personal Information in such other jurisdictions.
8. Personal Information Provided by Minors
The Site is intended for use by individuals who are at least eighteen (18) years of age. In accordance with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect personal information about individuals who are younger than thirteen (13) years of age (“Minor Personal Information”). If you become aware that we are in possession of Minor Personal Information belonging to your child, please notify us immediately in writing at the addresses below, and we will delete such from our records.
9. Third-Party Sites
10. Contact Us
Stanford Health Care Advantage
Attention: Compliance Officer
P. O. Box 2336
Dublin, CA 94568-9802
with a copy to: Stanford Health Care Advantage, Attention: Office of the General Counsel, Building 170, Third Floor, Main Quad, P.O. Box 20386, Stanford, CA 94305-2038.
You may also contact us via telephone at 1-855-996-8422 (TTY: 711).
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